Read other peoples experiences with The Mackies.

We approached the Mackies because we wanted people who had a proven successful track record, had been in real estate for some time, familiar with the housing market, were dedicated, honest and reliable. More importantly, we needed people to be able to communicate easily, and confidently. ‘the mackies’ helped us by thoroughly researching the property, arranging all advertising and photographs.  Had a time frame which we could work to.  Nothing was too much for the Mackies to do for us.  The result was outstanding in that both house and section were sold. One thing I liked was their commitment to us as their clients. I found the experience with the confidence, reassurance and advice that both Jan and Elliot gave us, we couldn’t have achieved the sales without them. I would recommend ‘the mackies’ because, wow, what can we say.
  1. Nothing was too big or too small for the Mackies to tackle and help us with.

  2. They took away any insecurities we faced and gave us confidence.

  3. Advice on how to organise for an open home. 

  4. Were prompt to the open home, well organised and welcoming.

  5. Typed results from ‘Open Homes’ along with comments of prospective buyers were available within a few days.

  6. At all times both Jan and Elliott were available and easily contactable by phone. Communication with Elliot and Jan was excellent

  7. Jan communicated with lawyers, researched details with the HDC.  No stone unturned.

  8. Both Jan and Elliot were honest and did not shy away from the truth of the market.

  9. Jan and Elliot have wonderful personalities, cheerful and puts one at ease immediately.

  10. It is no mean feat selling your first home and a section, but Jan and Elliot took the pain away from us, and for that we are grateful.

  11. We are so glad we found Jan and Elliot - The Mackies - at Harcourts in Hastings.

    — PAM A

No. 1 Sellers for sure - It was great working with The Mackies having heard of how successful they are as agents. This turned out to be the case with us, their knowledge and experience helped us as we did not have any experience of selling a home. The result was tremendous and soothed out a lot of our fears. I found them to be positive and proactive in marketing our home and the experience was a lot better than expected. I would certainly recommend the Mackies for their wisdom , knowledge and enthusiasm.
— David & Judi

Professional Team - Thanks Jan and Elliot for the extra work undertaken in the sale of our new build. Your ability to bridge the gap between buyer and seller on a yet to be built home enabled a trouble free sale.
— Kerry O

Took the Stress out of Selling - Both my husband and I were so out of touch with the process of selling a home as we had been in the family home for nearly 24 years prior to selling, and a lot had changed. Jan only lived around the corner from our home and had local knowledge of our area, prices and trends, as well as a wealth of wisdom and experience. Nothing was too much trouble for her. Both her and Elliot took the time to explain the procedure regarding the Auction process and were there supporting us the whole way. Communication was excellent and Jan was in regular contact with us either by phone or email throughout the whole selling process. Thank you Jan and Elliot. You are a great team.
— Christine & Donald M

Excellent Agents - Jan & Elliot have assisted us on several occasions when we have required assistance to sell properties on behalf of parents, including a rental property for ourselves.
We would have no hesitation in recommending them to family and friends.
— Ted B

Great Agent to work with - Having bought and sold with Jan many years ago when the opportunity came to find a new house we had no hesitation in working with Jan again. True to form, Jan found us a house and made the purchase an easy, stress-free experience. Many thanks Jan.
— Rex H

Enjoyable and Easy - Working with Jan and Elliot to sell our property in Havelock North was a straightforward and easy process, made so by their knowledge of the market and their skill in marketing our property. I have no hesitation in recommending them to any potential sellers, and also to potential buyers, looking for someone to ease them into a new property.
— Alan & Heather T

Great agents - I’ve used Jan Mackie for nearly 30 years as my realtor, both in sales & purchases. I know I can rely on both her and Elliot to always have my best interest at heart. Truthful, honest & professional.
— Alex H

Elliot and Jan have helped me through a very difficult time when my husband was in palliative care and I had to sell my family home. I had never sold a house and only ever bought one nearly forty years ago. Elliot, as my main contact, and Jan have supported me and guided me every step of the way so that I got a better price than I expected. They then advised me and helped me on the path to buying my next house. I came away from the whole experience feeling as if I had made new friends who had my best interests at heart.
— Frances T

We would recommend ‘the mackies’ because they represented us with a friendly, professional and polite manner, with our best interests always uppermost in mind. Their collaborative approach and willingness to take on extra work involved in the sale and extra detailing of our house and land package was very much appreciated. Their experience enabled the process to be very straight forward and they are very open, honest and easy to work with. We are very happy to recommend Jan and Elliot to anyone looking for experienced professionals to sell their property.
— Kerry O

I approached the ‘Mackies’ because we had been impressed with their professional approach with prior contact with them. Firstly, Jan has been involved in real estate for many years and has an impressive history with sales and happy vendors and buyers. Elliot has paved his way also with Harcourts and is extremely competent in getting your house sold. We were really impressed with Elliot’s expertise and the manner in which he conducted himself during the sale of our house, thanks for a great result.
— Deb W

It’s a tough job for Executor’s of estates to deal with the sale of a family home after the death of a parent. After a meeting with Jan it was very clear that she was the lady for us. She was open, honest, confident and a great sense of humour - she was just the person we needed to guide us through this process. Jan’s marketing of the property was incredible and she got people in the open homes. She always provided us with an in-depth report following each open home which really kept us in the know. Jan made herself available 24/7 and we never hesitated to contact her if we had any questions which we really appreciated. The day of the Auction arrived, this was our parent’s home so it was very emotional for us all but Jan was their supporting us and when the house sold for $75,000 over our reserve price we knew we had picked the right team. Jan guided and walked along side us through this process, we never felt pressured, she would advise when we asked for advice, she never gave us unrealistic hope and always kept us grounded. We would not hesitate to refer to friends and family.
— Brenda H

We approached ‘the mackies’ as my family had had dealings with them before and were extremely happy with them. I personally found both Jan and Elliot very helpful, obliging and easy to work with. They reported back after every home and were very thorough. I would recommend them to anyone selling today as they certainly sold our house well and it has been a pleasure dealing with them.
— Jan S

‘the mackies’ helped me by making my Father’s house sale so easy and quick. The result was great! It happened as they said it would, very quick and easy and best of all - hassle free!! One thing I like was that they made us feel like we were valued clients, they looked after us, returned phone calls and nothing seemed to be a bother. I found the experience overall very easy, hassle free and enjoyable. I would recommend ‘the mackies’ - their reputation precedes them and they are a very successful duo! They are the best! That’s all there is to it!!
— Evelyn M

My perfect home has been found - many thanks to Elliot & Jan Mackie - Harcourts for making it happen so smoothly not only with my purchase, but with a sale previously, in a very difficult real estate market at present - I would have no hesitation in recommending this team to anyone for assistance in a property sale or purchase
— Christine K

We approached ‘the mackies’ as we had placed our Dad’s flat with them and were very impressed with their service. There would be no hesitation to recommend them to any person that would be selling their property. Both Jan and Elliot are very professional and trustworthy and we wouldn’t deal with anyone else. They give 100% service and attention to detail. We received updates along the way and this was very much appreciated. Our sincere thanks to both of them, a great team and we would certainly recommend their service to family and friends.
— Ted and Dianne B

I contacted ‘the mackies’ while on the search for a property. Jan was so caring of my situation and kept my needs in mind while looking for the perfect property. Nothing was ever too hard for ‘the mackies’ to organise and both Jan and Elliot were a pleasure to deal with and I would highly recommend Jan and Elliot to any one selling or purchasing property.
— Rachael S

When buying a house it’s all about LOCATION but we found when selling a house it’s all about experience! Jan‘s experience in real estate is what set her apart from the rest and made her the best choice for us. Her tenacity and honesty was much appreciated and led to a positive result indeed. Thanks again Jan for all your hard work and thinking outside the box, what a breath of fresh air!
— Sonya & Jason W

I was very pleased with the friendly, positive determined effort that Jan put into selling my mother’s flat. She is a very cheerful, honest, trustworthy person and put in many hours until the result of the flat sale.
— A Langslow

Last year due to health reasons my father had to go into a rest home and I had the task of selling his unit in Hastings. Living outside of Hawke’s Bay, I acted on the strong recommendation of Dad’s lawyer and approached Jan Mackie to market and sell Dad’s home. Jan was amazing and right from the beginning of this process I was confidently able to leave every detail in her hands. She was thoroughly professional, was always available to speak to, and kept me in touch with every development. The result of her excellent marketing and hard work was that Dad’s unit sold in a few months. I can wholeheartedly recommend Jan to anyone considering selling a property – I found her great to deal with and she frequently went “the extra mile” on my behalf.
— Sandy Strachan

To have Jan as my real estate agent was a pleasure, to have her deal with (for me) the daunting business of selling my home in Parkvale and buying my “dream” flat in Mahora. This was done in a very efficient, friendly and helpful way. Jan goes the extra mile when needed. With pleasure I recommend Jan Mackie as your selling and/or buying agent.
— A Van den Berg

With the sale of our first home we only had a few weeks to find our second home. Jan did an excellent job in hunting down just what we were looking for. We love our new home. Thank you Jan Mackie and the Harcourts Team for the outstanding service.
— The Trough Family

Thank you Jan for your professionalism and support you gave us during the stressful process involved selling and buying houses. We appreciated how you kept us informed and were always available when we needed information
— Adrienne Hurley

It is with utmost appreciation of your professionalism and “nothing is ever too much of a problem” attitude that I felt compelled to write this letter. You have made the purchase of our home in Churchill st, Hastings a very simple process and while I was putting under additional pressure with all the extras visits and questions you never objected and went out of the way to make the process as easy as possible . The way you allowed us to work through our own difficult personal situation in regard to this purchase while showing your full support, friendliness and understanding has gone a long way and made both of us realise that Harcourts are very lucky to have a person with your attitude and personality working for and representing their brand. Thank you again for all your assistance, support, and I will be recommending you to any of our friends, family or acquaintances that either in the market in the market to purchase or sale a property.
— Steven & Kay Forde

I have found Jan Mackie to be honest open and work tirelessly to get a result. She does this with great professionalism and has fun on the way. She treats you with respect and make you feel like a person and not a quota
— Heather Gorman

Jan Mackie has assisted us with our real estate requirements for several years. As an agent we have found her to be honest, reliable, dedicated and passionate about her profession. She also has a great sense of humour, so much so that we have developed a great friendship over the years. We have recommended her to family and friends on many occasions and they all agree that ‘Jan gets the job done’. We have no hesitation to recommending Jan to you.
— Peter and Chris Petersen

Jan had the patience of a saint to show us everything from sections to houses to help us decide on what we wanted. After showing us a house with many of the features we had wanted to put in our own design, Jan negotiated a successful purchase. Jan sold our house in a few days and we have been delighted ever since.
— Andrea and David

I have bought and sold a property in Hastings and used Jan Mackie from Harcourts as my agent. I found Jan very efficient and helpful and very professional in all the dealings involved with the transactions. When selling the property, Jan worked to her best ability to make a speedy sale and the property sold within a fortnight. I have no hesitation in recommending Jan to anyone who is considering any real estate business.
— Sue S

After months of looking for a property to purchase, Elliot found me my first home. As soon as my potential house went on the market Elliot contacted me to view to it right away. Elliot was friendly and always helpful, answering any questions I had regarding the property. After I made an offer he continually kept me informed on how the negotiations were going with the prospective sale even though it was quite difficult with the vendor being out of town. I was very pleased with the effort Elliot went to determine a good result and I would recommend him to anyone.
— Jenna C

I have used Jan Mackie as my real estate agent over the last 5 years. Jan helped me buy my first house. I was impressed with her professionalism, having always felt a bit intimidated by previous agents. As a working, single parent with 3 school age children, my time was precious. She listened to my requirements and only took me to relevant listings, which I really appreciated. With her vast knowledge and large client base she was able to keep me informed on what was on the market. I was extremely happy with my purchase and Jan made the transaction easy. Recently my husband and I were in the market again. My husband with a commercial property and myself with a house. Both were listed with Jan. She immediately found several serious, prospective buyers and both properties sold within a week. We now have purchased the house of our dreams, again thanks to Jan. And finally, my husband has his house to sell, which of course will be listed with Jan! She is not only a great real estate agent, but also a person who is generous, you can have fun with, but most importantly, she is someone you can trust.
— Mark and Cath M

For all you house hunters, if you are buying or selling any property, I have no hesitation in recommending Jan as your real estate agent. Because of her knowledge and experience she was able to advise and support me through the whole process of selling and buying my homes, thus making it a lot less stressful for me. And her sense of humour made a serious business, fun!
— Lois M

I first meet Elliot when he undertook a free market appraisal of my property. I found Elliot to be polite, friendly and professional in his dealings with me. The most important quality Elliot processes is an ability to treat you as an individual , by listening to what outcome you wish to achieve. He understood our needs by giving ample warning of viewings to ensure our dog (not always friendly) could be taken away from the property. We had a timely and successful outcome and I would not hesitate to recommend Elliot to family and friends
— Chris S

Jan was excellent. She was enthusiastic about our property and its features giving us an idea of how a purchaser could develop it and therefore how she could advertise it. She worked hard to get the listing and provided us with an excellent marketing proposal, complete with photographs which were exactly what we were looking for. Of three salespersons we were considering listing with; she was the only one who provided what we asked for. Our house was sold within two days of listing it and from looking at the marketing material which came out after, it would have sold quickly anyway! Everything was handled efficiently and in a friendly manner. We were pleased with the price she got for us and the flowers and bottle opener were much appreciated!
— Stuart and Natalie M

I would recommend Jan to anyone looking to purchase or sell with your company. I have dealt with Jan on two occasions now. She has always kept in contact. No doubt we will be using her services again. A great asset to your company.
— Stu G

Jan is the most awesome agent I’ve dealt with. She keeps in touch and looks after our best interests. I would recommend Harcourts to anybody wanting to sell or buy and in particular Jan. She really goes out of her way. Thanks for everything Jan. You are # 1.
— Michelle P

It took a year, but with Jan’s tremendous support we found a property that suited. And, the hard work was done for us. Over a short period Jan zeroed in on our requirements and we left her to it. Initial viewings/photos were via the internet with follow-up visits if we felt the property might suit – it saved us hours! We can’t thank Jan enough for her tireless work and endless optimism in searching for our new home. We’d thoroughly recommend Jan and her expertise in the housing property market.
— Lachie and Jeanie T

Elliot. Of all the agents
1. You sourced the most amount of appropriate properties for me to view.
2. Keep me most up to date with what was/has/is coming up onto the market that was going t be of most interest to view.
3. Took on board my requirements that I wanted in my new home. Also was never late to any appointment, paid attention to detail and always a very professional approach. Wishing you every success.
— Marie B